--- title: Shipping and delivery description: Shipping prices and times for Lead2Team NFC cards: Spain, European Union and rest of the world, with customs and tracking. url: https://lead2team.com/en/shipping-and-delivery locale: en type: PAGE updated: 2026-10-05 --- # Shipping and delivery > Shipping prices and times for Lead2Team NFC cards: Spain, European Union and rest of the world, with customs and tracking. **Every time frame starts when we approve your design, not when you pay.** Until then the order is in your hands: you can upload the artwork the same day or two weeks later. The days we quote are **business days** —Monday to Friday, excluding public holidays— counted from the **next business day** after approval. If we approve on a Friday afternoon, day one is Monday. ### Prices and times The table already includes production (2-4 business days; 2 if you pay for express). DestinationServicePriceDelivery Mainland Spain and Balearic IslandsStandard€4.995-9 business days Mainland Spain and Balearic IslandsExpress€29.004-5 business days European UnionStandard€7.997-14 business days Rest of the worldBy quote—we confirm price and time before charging you A large order takes a little longer to leave the workshop: **25 cards or more add one business day** of production and **50 add two**. Shipping is priced per order, not per card: 50 cards ship for the same as one. ### Canary Islands, Ceuta and Melilla We ship there, but the order leaves mainland Spain and goes through customs. The price does not include Spanish VAT, and local taxes and clearance fees are paid by the buyer. If you are shipping to one of these territories, write to us before buying and we will confirm the real cost. ### Outside the European Union Outside the EU you don't buy from the website: you write to us and we give you a **closed price** before charging anything. That price has the **import duties and taxes already paid by us** —what carriers call DDP— so there is **nothing to pay when the parcel arrives**. The price does not include Spanish VAT. We do it this way for a specific reason: a parcel held at customs because nobody pays the taxes has only two ways out, returning it or destroying it, and both cost money. Paying them ourselves, that doesn't happen. If you'd rather clear it yourself, say so when you ask for the quote and we price it without the taxes. In that case the duties are on you and, if the parcel is refused or abandoned at customs, so are the return or destruction costs. For any shipment outside the EU we need a **contact phone number** and, if you are buying as a company, your **tax identification number** (EORI, VAT, EIN or your country's equivalent): without it customs will not release the parcel. ### What is on us and what is not The times on this page are **good-faith estimates**, not a guaranteed delivery date: the last leg is in a carrier's hands. We commit to delivering within a **maximum of 30 calendar days** from design approval. Delays caused by the following are not on us: - An **incomplete or wrong address**, or one with no contact phone. - **Nobody being there** at delivery, or the parcel being refused. - **Customs**: holds, inspections or taxes pending payment at destination. - **Force majeure**: storms, strikes, road closures, carrier incidents or seasonal peaks. In those cases we reschedule the delivery with you. A **second shipment** because of a wrong address or repeated absence may carry a cost, and we tell you before sending it. None of this affects your rights. If the order does not arrive within the maximum period, you can ask us to deliver within a reasonable additional period and, failing that, **cancel and get your money back**. And while the parcel travels **the risk is ours**: if it is lost or arrives damaged, we sort it out. ### Tracking When the order leaves the workshop we email you the tracking number. It is also always on your order page, the same one you uploaded the design from. ### If something goes wrong If the parcel arrives damaged, does not arrive, or the cards are faulty, write to [support@lead2team.com](mailto:support@lead2team.com) and we will sort it out. The conditions are in [Returns and withdrawal](https://lead2team.com/en/returns).