Activate and deactivate cards

You can activate or deactivate cards at any time from the Excel View. Deactivating a card does not delete it: it simply stops being visible to the public, and you can switch it back on whenever you want.

Deactivating is useful when someone on the team will be away for a long stretch: holidays or sick leave, for example.

What happens when you deactivate a card

  • The card link stops working (it shows a "not available" message)
  • The QR code and the linked NFC card stop redirecting
  • All the data and connectors are kept in your dashboard
  • The card no longer counts towards your limit of active cards

How to deactivate a card

  1. Go to Cards > Excel View
  2. Find the Status column
  3. Click the card's toggle to switch it from Active to Inactive

The change takes effect straight away.

Deactivating several cards at once

  1. In the Excel View, select the cards you want to deactivate
  2. In the action bar, choose Change status
  3. Select Inactive

馃挕 Tip: if someone on your team goes on holiday, deactivate their card for the time being. When they are back, switch it on again and everything keeps working.

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