I cannot add connectors

If you cannot add connectors to a card, either you have hit the limit or those connectors have to be managed from the Team Connector (the shared template).

Causes and fixes

CauseSymptomFix
Team Manager not enabledYou cannot see the connectors optionEnable Team Manager
Connector limit reachedThe add button does not appearRemove connectors you no longer need
A Template is assignedThe connectors come from the TemplateEdit the Template under Team Connectors
Browser glitchNothing happens when you clickRefresh the page, try another browser

How to diagnose it

  1. Check that Team Manager is enabled
  2. Check whether the card has a Template assigned
  3. If it does, manage the connectors from Team Connectors
  4. Refresh the page and try again

If the problem is still there after all this, get in touch: [email protected]

鈿狅笍 Important: When a card has a Template, the Template's connectors are managed from the Template, not from the individual card.

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