How to send onboarding emails

The onboarding email is a personalised message every member of the team receives with their digital card, instructions to add it to their wallet and everything else they need to get started.

鈿狅笍 Important: You need Team Manager enabled and the cards already created with each person's name and email address.

Sending to one person

  1. Go to Cards > Excel View
  2. At the end of the row, click the Send onboarding email icon
  3. You can preview the message by clicking the View onboarding page icon

Sending to many people at once

  1. Select several cards in the Excel View
  2. Click Bulk actions
  3. Choose Send onboarding email

Each person gets a personalised email with the link to their own card.

馃挕 Tip: Send the emails during working hours, ideally in the morning, so people can set their card up right away.

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